Telstra Premium SMS Outage causes grief
We received an Email from a source working in the Premium industry we thought we’d copy/paste to give you uncut. It appears that Telstra, ACMA and the TIO are really good friends as Telstra gets away with everything…
“In the period 13 July to 18 July 2010 the Telstra network COMPLETELY went down for Premium [...]
Telstra vs Oxygen 8 – a PR exercise?
Telstra is obviously continuing to attempt to polish their public image and make a PR victory out of their own failures.
As you know, we’re more than happy to out dodgy premium sms scams, but one thing we can’t agree with (particularly in today’s harsh economic climate) is the ruination of a company for purely political [...]
Telechoice bad customer service
We’ve just had word from Carl that Telechoice in Warringah Mall are behaving badly. Here’s what Carl has to say:
I just wanted to alert everyone to the most appalling customer service I’ve just experienced at the Telechoice branch in the Warringah Mall (Shop 175-176).
On 26 February, we purchased a Virgin Mobile pre-paid card and USB [...]
Removed posts
We’ve been under a fair amount of harassment both personal and legal that has forced us to take down a couple of previous posts. We’re leaving up what we can.
On a completely unrelated note, look what we got in our inbox:
You are being contacted via 4 Wise Monkeys by Sol Trujillo. Sol Trujillo has provided [...]
Problems with ’stop’ requests?
As you know, we get a lot of people contacting us regarding the various SMS services out there. Some are legit, many are out-and-out scams. One of the most common complaints regarding these services is that they don’t action ’stop’ requests, so you keep getting sent messages and charged even after you SMS in ’stop’.
In [...]
How Telstra makes us look like idiots on the world stage
Here’s a great article in The Age from last year showing a different perspective. In many Western countries, broadband is fast, cheap and unmetered. That means that there’s no shaping once you’ve hit your quota, or in Telstra’s case, ridiculously excessive overuse fees.
Telstra has held back this country’s communications infrastructure for years.
This article explains how.
Telstra’s Premium Rate Policy
We know we expose ourselves to a lot of pressure, harassment and danger to “fight the 1000 pounds Gorilla” - but sorry, bringing out the truth is our nature!
Now you won’t believe this:
Secrets about Telstra’s Premium SMS Policy
As you are aware, Telstra cashes in heaps for delivering premium SMS. Now that’s the way it works: [...]
