Meet the Monkeys
P is our secret weapon. An industry insider, P has worked with some of the biggest players in the telecommunications industry. He knows where the bodies are buried and on which side everyone’s bread is buttered.
K is in web marketing, working in the design department of a prominent firm involved in many of the online promotions that the industry employs. K knows how to work the system and how to find out who’s who.
L manages a call centre, one of the ones dealing in customer complaints arising from all sorts of scams, but also legit promotions. L is often our first indicator of a new scam in play.
M works for one of Australia’s mobile carriers. Ironically, the carriers themselves don’t really understand the 190 and SMS industry at all. At the very least, they often turn a blind eye to the misdeeds of some unscrupulous firms - why not, when they get 50% of the profit? Sometimes, a “Small player” is sacrificed so the carrier looks good to the general public and in keeping with the corporate image. M knows who’s dealing with who and which carriers are profiting most from their association with the scammers.